The world’s leading hospitality chain, OYO Hotels & Homes released its third annual year-end travel index – OYO Travelopedia 2020. Hospitality was one of the worst affected industries worldwide, however, with cities unlocking and global restrictions easing gradually, India topped the charts for OYO as the most booked country while Delhi clocked in the most bookings across the world in 2020. Pune emerged as one of the top ten destinations for business travelers. With the unlocking of cities, December 2020 emerged as the month that’s witnessing the most demand around the holiday season.
Detailed findings from OYOs Travelopedia 2020:
- Five reasons why people loved OYO during the pandemic:
- Approximately 73,000 repatriated Indians completed their institutional quarantine at OYOs across India. Amongst these, most bookings were made by guests traveling from the Middle East, primarily UAE, Saudi Arabia, Oman, Kuwait, and Qatar
- OYO Care tied up with 24+ state ministries and 50+ government and private hospitals
- The hotel chain housed 250,000+ hospital staff and asymptomatic patients since April 2020
- 200+ sailors were safely quarantined at OYOs across India
- OYO served 2500 pin codes in 2020.
- Lost & Found at OYO: Around 2112 people forgot their belongings at OYOs across India.
- What’s new: Over 8.5 million new user bookings were made on the OYO app and website in 2020.
- India turns to spirituality: Puri emerged as India’s top pilgrimage destination, followed by Vrindavan, Tirupati, Shirdi, and Varanasi
- Chal Beach Chalein! Across India, without any surprise, the tourist hotspot of Goa emerged as the most booked beach destination, followed by Kochi, Vizag, and Pondicherry.
- Incredible India: Since India began unlocking, the northern cities of Jaipur, Udaipur, and Agra are the most loved heritage cities for Indians.
- A December to Remember: In December 2020, over 17 lakh people checked-in over the weekends. December 12, 2020, saw the most number of bookings (so far). The next estimated date is December 31, 2020 (bookings still coming in)
- Welcome 2021: At present, guests are opting to bring in the New Year across Goa and Himachal Pradesh, with the highest demand for 30th December 2020 and 01st January 2021.
Rohit Kapoor, CEO, OYO Hotels & Homes, India & South Asia said The findings of OYO’s Travelopedia is a testament that India is ready to travel again and we at OYO are here along with our partners ready to welcome them again something that tells us that we are on the right path and that our customers have immense faith in us even in tough times. One of the most humbling things we found out that has stayed with me is that a guest has stayed with us 128 times this year, Things like these fuel our passion and I can confidently say that OYO is emerging stronger out of this crisis compared to when we entered it. While 2021 will be new learning in itself, we’re hopeful that the changes we have brought in 2020 will set new precedents in the travel and hospitality sector and we are completely motivated to work towards providing safe stays for all our customers.